Really cute hotel. Lobby is absolutely adorable - cute decorations, comfy area to sit if you’re looking to escape your room for a little bit or enjoy the ‘grab... read more and go’ breakfast. Room was huge. Mini fridge, microwave, kitchen sink. Separate sleeping area is nice for those wanting some space. Robes and slippers in the closet for purchase. Only complaint would be the bathroom. The tub/shower needs a remodel - faucet, shower head, and drain were pretty rusty. Bathroom door could use a good cleaning. But overall - we would definitely stay again!! Shopping center right across the street - Starbucks, great take out pizza, a nicer sit down restaurant, gas station and a rite aide and grocery store. Great location. More

  I stayed only one night - the woman who checked me in was very friendly and professional. She seemed to really enjoy her job and making me feel welcome.... read more The room was clean and well appointed. A coffee maker and bottled water were much appreciated. The bed was very comfortable - great sheets and pillows - and I slept like a baby. No noise was discernable in my 3rd floor room. A nice shower and plenty of soap, shampoo etc -- Everything about my stay was top notch. The woman at the desk in the morning was every bit as cheerful and helpful as the woman the night before. Complimentary breakfast was efficient considering these COVID times. And the rates are very reasonable. I was completely happy with everything about my stay. More

  We stayed for one week while visiting for a wedding. It was perfect. Very friendly helpful staff. Amenities close by, like grocery store, plenty of restaurants, etc.... read more Of course, nothing is far away on BI so don't be concerned that you may not be so close to Winslow, etc. Everything is close enough. We had no problems at all. Appreciated the frig in the lobby with water, etc. And the surprise of the stay was the little gas station next door with interesting food choices. Will definitely stay again.

  The front desk and check in process was seamless. Room very comfortable and clean. Excellent location. My only issue was booking via Expedia. On a Monday I tried to cancel... read more the room for Friday. Hotel said no issue, then responded they couldn't change due to Expedia booking. Contacting Expedia a nightmare as I was unable to cancel online. Two hour wait first attempt, Once hour wait second attempt. In exactly one hour I got a person who was very nice and assured me the one night would be canceled. At 4 am I got an email stating they tried to advocate on my behalf yet the Marshall Suites refused. That surprises me due to earlier correspondence with manager. So I'm out $195. I have since sent email to Expedia and letter to their CEO... More

  I knew nothing about this area prior to this trip and chose this hotel based on trip advisor reviews - it was a great choice - very clean and very... read more well run.
My only criticism is that they have abandoned recycling during these difficult Covid times.
There were many unique touches that I appreciated and I would like to mention how impressed I was by a young employee named Bria who was putting out the breakfast take and go bags as well as some extras for Mother’s Day ( roses snd chocolate torte). She was extremely pleasant and hardworking... to see a young person doing her job so well is again ... impressive! More